ProctorU FAQ

What are the technical requirements I need to write a final test through ProctorU?

Review the following list to confirm you’re ready to write your final test with ProctorU. Confirm setup: Access your ProctorU account Download Chrome (preferred) or Firefox to use as your browser Download the ProctorU Extension for your web browser (Chrome or Firefox) Use the “Test Your Equipment” tool in the ProctorU portal before and on …

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How do I reschedule or cancel my final test through ProctorU?

You can only reschedule or cancel your final test with ProctorU more than 72 hours in advance of your final test date. In order to reschedule or cancel your test, log in to your account at go.proctoru.com and select either Cancel or “Reschedule” next to the relevant final test.   You cannot cancel or reschedule your final test in the ProctorU test portal if you are less than 72 hours away from your scheduled final test date. …

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What happens if I miss my final test session?

If you miss your scheduled final test, TVO ILC will automatically cancel your test session and you will need to reschedule for a new date and time. If possible, students should reschedule final tests at least 72 hours before their appointment to avoid further delays.   Please note that there are no email notifications or reminders to book a new test appointment if you miss your scheduled date and time.